# Privacy Statement

This Privacy Statement describes how Jooni Inc collects, uses, and protects information in connection with our B2B services. We primarily handle business contact details and device/service telemetry associated with company accounts.

## 1. Scope

This Statement applies to our websites, services, and connected devices offered to business customers. It does not cover third-party services that have their own policies.

## 2. Information we collect

- **Business contact information**: name, email, role/title, company, and communications you send us.
- **Account and authentication**: account identifiers, login events, and settings.
- **Device and service telemetry**: technical data from deployed devices and services used to operate and support the platform. This data typically does not identify natural persons.
- **Usage and diagnostics**: logs, performance metrics, and event data for reliability and security.
- **Cookies/local storage**: limited use for authentication/session continuity. See [Cookie Policy](/content/legal/cookies/index.html).

## 3. How we use information

- Provide, secure, and maintain the services, including device connectivity and telemetry processing.
- Account administration, customer support, incident response, and service communications.
- Service improvement, quality assurance, and analytics performed on aggregated or de-identified data where possible.
- Compliance with legal obligations and enforcement of agreements.

## 4. Legal bases (where applicable)

- Performance of a contract with your company.
- Legitimate interests (e.g., service security, quality, diagnostics) balanced against user rights.
- Compliance with legal obligations.
- Consent where required by law.

## 5. Sharing

We share data with subprocessors that support our services (infrastructure, communications, payments). We do not sell personal data and we do not share it for cross-context behavioral advertising. See [Subprocessors](/content/legal/subprocessors/index.html).

## 6. Data security

We apply administrative, technical, and physical safeguards including encryption in transit and at rest, access controls, logging and monitoring, backups and disaster recovery, and secure development practices. See [Security](/content/legal/security/index.html).

## 7. International transfers

Where data is transferred internationally, we implement appropriate safeguards (e.g., SCCs) and may offer regional deployment options depending on product and capacity. See [Security](/content/legal/security/index.html) for data residency notes.

## 8. Retention

We retain information only as long as necessary to provide the services and for legitimate business or legal purposes. Telemetry retention is configured for service operations; account data is retained per contract and law.

## 9. Your choices

- You can update or request deletion of account information through our [Contact](/content/contact/index.html) page or your account team.
- You can manage browser storage for our site via your browser settings. See the [Cookie Policy](/content/legal/cookies/index.html).

## 10. Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal data, and to object or restrict certain processing. We will facilitate requests received via the [Contact](/content/contact/index.html) page in accordance with applicable law and our [DPA](/content/legal/dpa/index.html) where we act as a processor.

## 11. Children

Our services are not directed to children and we do not knowingly collect children’s personal data.

## 12. Changes

We may update this Statement from time to time. Material changes will apply prospectively and be posted here.

## 13. Contact

If you have questions about this Statement, please reach out via our [Contact](/content/contact/index.html) page.